Manager Professional Services

This job has been fulfilled

Nieuwegein, Netherlands
80.000  -  92.000
IT Software (SaaS)

Large (and often expensive) projects require not only extensive expertise but also meticulous document management. Imagine the frustration of losing a critical file containing vital information! A company specializing in document management helps businesses effortlessly organize, manage, and retrieve essential data. And that’s where you come in!

Tell Me More!

In industries where large-scale projects come together, such as construction or energy, managing data and information can quickly become chaotic. With decades of experience developing advanced document management solutions, this company helps businesses maintain clarity and collaborate seamlessly.

But they don’t stop there—by leveraging AI, they take data management to the next level. Their software doesn’t just follow commands; it actively assists businesses by searching through documents, identifying connections between data points, and even detecting potential issues. As the Manager of Professional Services, you’ll ensure that clients consistently receive top-tier service and benefit from highly efficient processes.

Sounds Great! What Will I Be Doing?

As Manager of Professional Services, you will lead a team of implementation and migration consultants, ensuring smooth project execution. You’ll support your team’s professional growth while keeping an overview of daily operations. With your expertise, you’ll drive successful implementations and maintain strong client relationships.

Beyond team leadership, you’ll be responsible for planning and coordinating projects. You’ll oversee deadlines, ensure resources are allocated efficiently, and step in when challenges arise. Your role is pivotal in process optimization, working closely with Sales, Product, and Support teams to streamline implementations.

Additionally, you’ll uphold service quality, ensuring that solutions align seamlessly with client needs. You’ll monitor team performance and leverage data insights and feedback to drive continuous improvements. You’ll have significant freedom to shape processes and contribute to best practices. Initiative is highly valued in this open and dynamic organization, giving you the space to make a real impact.

Do I Have What It Takes?

Absolutely! You have proven experience in professional services, project management, or a leadership role within a software-driven environment. You’re a motivated professional eager to grow further. Software implementations, data migrations, and e-learning solutions are familiar territory for you. A deep technical understanding of configuration and integration within software implementations is a significant plus.

You excel at managing projects successfully, keeping strict deadlines in check while ensuring budgets and deliverables stay on course. Your leadership skills motivate and develop teams, fostering collaboration and a high-performance work environment. Clear communication is your strength—you engage effortlessly with clients and internal stakeholders and can translate complex issues into straightforward solutions.

You’re a proactive problem-solver who quickly adapts to changes and makes strategic decisions to optimize processes. With your customer-focused mindset and analytical abilities, you set the right priorities and identify opportunities for improvement. You build and maintain relationships with ease, have an eye for detail, and take initiative in driving continuous enhancements. You work independently but thrive in a team environment. Additionally, you speak and write fluent English and are used to operating in an international, fast-paced setting.

What’s in It for Me?

You can expect an excellent monthly salary between €6,000 and €6,600, depending on your experience. The benefits package is outstanding, including a year-end bonus and all the necessary hardware to perform your role effortlessly. You’ll be part of a flat, international organization that offers a supportive work environment, freedom to shape your role, and ample opportunities for professional development.

What are you waiting for? Apply now, and let’s talk soon!

This job has been fulfilled