How many lives did you save today? Probably none. However, by joining this company you can truly make a difference. It is their mission to keep workers in hazardous industries all around the world, safe and secure.
Tell me more…
By taking the market-leading solutions they’ve built to the cloud. They started over a decade ago by developing solutions for large and complex organizations in hazardous industries, like pharmaceuticals, chemicals, and even utilities. Things like monitoring solutions and automated or remotely controlled safety barriers. Applications to manage maintenance on highly critical hardware or to schedule work in large complex environments like refineries. Stuff that keeps people safe.
Some of the world’s biggest companies have come to rely on these solutions for their core business. They ensure safety, productivity, and continuity. And these companies want to be able to access them, globally. This is why all of these different solutions are now being moved to a cloud platform. This is where you come in.
What can I do?
Together with an enthusiastic Customer Support Team, you represent the voice of the customer. As Technical Account Manager you are responsible for managing and leading customer support services for a specific customer portfolio in the region. You will work closely with project teams, development teams, key account managers, partners, and customers to ensure a high-quality support and customer satisfaction.
Sounds good! But do I have the required skills?
Your experience with support and services in a customer-oriented environment will help you get up and running in no time. In addition, you have a degree in Computer Science or Software Engineering. You also master both the English and French language fluently. Finally, a background in Software-as-a-Service is a plus.